Getting Started
\nREST API
\nfor Frontline Asset Management
\nREST API provides you with programmatic access to your data in Frontline Asset Management (formerly TIPWeb-IT). The flexibility and scalability of REST API make it an excellent choice for integrating with your other applications and for performing complex operations on a large scale. However, understanding and using REST API requires basic familiarity with software development, web services, and the Frontline Asset Management user interface.
\nYou can use any tool or development environment that can make REST requests. If you have many records to process, consider using this API which is based on REST principles and optimized for large sets of data.
\nAccess API documentation here: https://apidocs.tipwebhss.com/
\nRead, write, update or delete operations performed using the API on the customers instance are executed on the live, production database and in real-time. Any changes made to the instance and its database will take effect immediately and are irreversible.
\nCommon Uses of the API
\nYou can set up and use REST API in many ways including the following most used capabilities:
\nView Assets Issued to Students/Staff
\nFields accessible from the API response:
\nUpdate the Status of an Existing Tag Issued to a Room (not Student/Staff)
\nRoom Status updates available from the API:
\nSet Up Authentication
\nYour API URL, Secret Key and Passphrase needed for API authentication can be found by accessing Frontline Asset Management.
\nLogin in with Admin Admin credentials to the district view of Frontline Asset Management (formerly TIPWeb-IT)
\nFrom the Left Navigation menu under the Management sub header, click District Settings.
\nWhen the Manage District Settings modal window appears, navigate to the API and SSO Information section
\nPlease note your API URL, Secret Key and Passphrase needed for API authentication.
\nTo successfully send requests, REST API requires an access token obtained by authentication.
\nUsers of the REST API can authenticate by providing a key and phrase (secret) to the REST API login resource with the HTTP POST method. A JWT bearer token is generated that enables the user to authenticate future requests.
\nThe bearer token remains active for a period of 8 hours from the time that it is issued (the time that the AuthorizeAPI call is made successfully). After it expires, APIs that rely on the token will not work until after the AuthorizeAPI call is made successfully once again, thereby getting a new bearer token.
\nWalk Through the Sample Code: Get the Version
\nTo retrieve information about the Frontline Asset Management version, submit a Home Request. You can copy and paste this example to send them with cURL. But first replace TIPWebAPI_URL in the base URI with your application domain.
\nA public \"test\" API allows users to test whether the API is active or not. In this case, the request doesn’t require authentication.
\ncurl --location -g '{{TIPWebAPI_Url}}/api/Home' \\
\n--header 'Content-Type: application/json'
\nThe output from this request returns a JSON that includes the version number of the API.
\nIf the API has not been activated for the application URL, please contact Frontline customer support.
\nEndFragment
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\n","urlObject":{"path":["api","Login","ValidateLogin"],"host":["{{TIPWebAPI_Url}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"347d0f71-c6c1-4285-82b8-372eebee1e46"}],"id":"7c1bc684-7811-45c5-9f56-5a6f0fc90c0f","_postman_id":"7c1bc684-7811-45c5-9f56-5a6f0fc90c0f","description":""},{"name":"Home","item":[{"name":"GET Home","id":"c24ef033-3390-435b-a856-7bf2d61da299","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"GET","header":[{"key":"Content-Type","value":"application/json"}],"url":"{{TIPWebAPI_Url}}/api/Home","description":"A public \"test\" API that allows users to test whether the API is active or not. It needs no authentication. When called, and if the API has been activated for the district, it returns a JSON that includes the version number of the API.
\n","urlObject":{"path":["api","Home"],"host":["{{TIPWebAPI_Url}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"c24ef033-3390-435b-a856-7bf2d61da299"}],"id":"453efd87-63cc-4086-af0d-5ebbeb8a29ec","_postman_id":"453efd87-63cc-4086-af0d-5ebbeb8a29ec","description":""},{"name":"Tag","item":[{"name":"POST SetTagStatus","id":"c7e533da-3cab-4036-bcfe-8c9104a1c744","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Authorization","value":"{{TIPWebAPI_Bearer}}","type":"text"},{"key":"Content-Type","value":"application/json","type":"text"}],"body":{"mode":"raw","raw":"{\r\n \"tag\": \"1225166\",\r\n \"newStatus\": \"InUse\",\r\n \"newEntityUID\": \"692099\",\r\n \"newEntityTypeUID\": \"4\",\r\n //\"siteUID\": \"3250\",\r\n //\"salesPrice\" : 10,\r\n //\"policeReportNumber\" : \"12345\",\r\n \"notes\": \"testing using API\"\r\n}","options":{"raw":{"language":"json"}}},"url":"{{TIPWebAPI_Url}}/api/tag/SetTagStatus","description":"Update the Status (NOT the location) Of An Existing Inventory Item.
\nThe simplest method to use this call is to supply the tag and the new status. All other parameters are optional (with the exception of an InRepair->InUse transition).
\n• tag - string - the tag id of the item to update
\n• newStatus - string - the new tag status. Chosen from the list below
\n• siteUID - number - the site identifier where this tag is located. This is an optional parameter to ensure that you are using the correct tag.
\nIf the new status is “sold” or \"auctioned\", then one additional parameter is permitted: * salesPrice - number - this is the sale price
\nIf the item is -either-: * is currently 'inRepair' and the new status is 'inUse' * is associated with a staff/student: 'stolen', 'sold' or 'disposed' and the new status is 'available' then two additional parameters are needed. These are used to associate the asset with a new entity- room, staff or student:
\n• newEntityUID - number - this is new entity UID
\n• newEntityTypeUID - number - this is the new entity type UID
\nIf the new status is either 'lost' or 'stolen', then an additional parameter -may- be required: * policeReportNumber - string - The report number associated with this change. This parameter is only required if the district settings require it.
\nAvailable New Status Values
Auctioned, Available, Disposed, InRepair, InUse, Lost, Recycled, ReturnedToVendor, Sold, Stolen, Surplus, UsedForParts.
Response
\n• success - Boolean - true if the request succeeded
\n• errorCode - string - a code indicating the error. Is not free text and can be used to look up a message dictionary for more detailed information.
\n• errorMessage - string - a “developer” message indicating more about the error. Not intended to be shown to a user
\n• changed - Boolean - true if the inventory item was changed by this request
\nData Updated By This Request
\nThe following fields are updated by this request: * Status * Scan date
\nIn addition, a new history entry is created. It contains: * Status Notes (passed in this API request) * Scan date * Scan by (person)
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\n","type":"text"},{"key":"","value":"","type":"text","disabled":true}]},"url":"{{TIPWebAPI_Url}}/api/tag/SetTagStatusWithAttachment","description":"Update the Status (NOT the location) Of An Existing Inventory Item with an attachment.
\nThe simplest method to use this call is to supply the tag, the new status and the attachment. All other parameters are optional (with the exception of an InRepair->InUse transition).
\nThe parameters to this api funtion are conveyed as HTTP form-data. A single file attachment is used to pass the uploaded file attachment. A single form-data item, called \"request\" is used to convey the JSON-encoded parameters. These parameters are the same as found in SetTagStatus, and are:
\n• tag - string - the tag id of the item to update
\n• newStatus - string - the new tag status. Chosen from the list below
\n• siteUID - number - the site identifier where this tag is located
\nIf the new status is “sold” or \"auctioned\", then one additional parameter is permitted: * salesPrice - number - this is the sale price
\nIf the item is -either-: * is currently 'inRepair' and the new status is 'inUse' * is associated with a staff/student: 'stolen', 'sold' or 'disposed' and the new status is 'available' then two additional parameters are needed. These are used to associate the asset with a new entity- room, staff or student:
\n• newEntityUID - number - this is new entity UID (a room, staff or student)
\n• newEntityTypeUID - number - this is the new entity type UID (the type of new entity: )
\nIf the new status is either 'lost' or 'stolen', then an additional parameter -may- be required according to district settings: * policeReportNumber - string - The report number associated with this change. This parameter is only required if the district settings require it.
\nAvailable New Status Values
\nAuctioned, Available, Disposed, InRepair, InUse, Lost, Recycled, ReturnedToVendor, Sold, Stolen, Surplus, UsedForParts.
\nResponse
\n• success - Boolean - true if the request succeeded
\n• errorCode - string - a code indicating the error. Is not free text and can be used to look up a message dictionary for more detailed information.
\n• errorMessage - string - a “developer” message indicating more about the error. Not intended to be shown to a user
\n• changed - Boolean - true if the inventory item was changed by this request
\nData Updated By This Request
\nThe following fields are updated by this request: * Status * Scan date
\nIn addition, a new history entry is created. It contains: * Status Notes (passed in this API request) * Scan date * Scan by (person)
\nIf the new status is Lost or Stolen -and- an attachment was uploaded, it will be shown in the \"Attachments\" tab in the Tag Information modal.
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\n","urlObject":{"path":["api","Tag","GetTags"],"host":["{{TIPWebAPI_Url}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"0400dd00-458e-41ef-8c8a-34d1e28f0d28"},{"name":"GET GetTagsByEntity","id":"fb42552b-f955-4a71-aa4f-a3419b0f0969","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"GET","header":[{"key":"Authorization","value":"{{TIPWebAPI_Bearer}}"},{"key":"Content-Type","value":"application/json"}],"url":"{{TIPWebAPI_Url}}/api/Tag/GetTagsByEntity/{{EntityID}}/{{EntityType}}","description":"Search for all assets that are assigned to or associated with the specified \"entity\" and return the tags' details in a Tag View Model JSON or empty (if no matching tag). An entity can be a student, a staff member or a room.
\n","urlObject":{"path":["api","Tag","GetTagsByEntity","{{EntityID}}","{{EntityType}}"],"host":["{{TIPWebAPI_Url}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"fb42552b-f955-4a71-aa4f-a3419b0f0969"},{"name":"PUT SetTicketAction","id":"d201e595-7cc4-4803-802b-0f6484da9ba5","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"PUT","header":[{"key":"Authorization","value":"{{TIPWebAPI_Bearer}}"},{"key":"Content-Type","value":"application/json"}],"url":"{{TIPWebAPI_Url}}/api/Tag/SetTicketAction/{{inventoryID}}/{{ticketActionID}}","description":"This API is typically used by Frontline-Hayes GetHelp. It sets the status of an asset to a specific value or type. It is used when a ticket in GetHelp is created/opened, resolved/closed, etc.\nYour district should have purchased a license to GetHelp to use this.
\n","urlObject":{"path":["api","Tag","SetTicketAction","{{inventoryID}}","{{ticketActionID}}"],"host":["{{TIPWebAPI_Url}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"d201e595-7cc4-4803-802b-0f6484da9ba5"},{"name":"Get Tag","id":"1279975e-20a7-4b43-9188-be45aecbc854","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"auth":{"type":"jwt","jwt":{"basicConfig":[{"key":"algorithm","value":"Get the list of all product catalogs in the district. Returns a JSON object of the type \"Products\".
\n","urlObject":{"path":["api","Integrations","Products","GetAllProducts"],"host":["{{TIPWebAPI_Url}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"7b6d2345-1f1f-4536-a763-6a50aa25bdd7"},{"name":"POST Products/GetProductsByName","id":"03f7086e-bf5e-4d1b-920b-bc8637645938","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","value":"application/json"},{"key":"Authorization","value":"{{TIPWebAPI_Bearer}}"}],"body":{"mode":"raw","raw":"[\n\t\"\\\"COW\\\" CURRICULUM ON WHEE\",\n\t\"#66A TROMBONE-EASTMAN - ETB432\",\n\t\"20 UNIT NOTEBOOK STORAGE CART\"\n]"},"url":"{{TIPWebAPI_Url}}/api/Integrations/Products/GetProductsByName","description":"Get the list of all product catalogs in the district that match a list of stringified names. Returns a JSON object of the type \"Products\".\nThe product names are matched with fuzzy logic (approximate or closest match - \"contains\" logic), but case insensitive.
\n","urlObject":{"path":["api","Integrations","Products","GetProductsByName"],"host":["{{TIPWebAPI_Url}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"03f7086e-bf5e-4d1b-920b-bc8637645938"}],"id":"a86edabf-60f4-4ba4-9b40-d20d9f5d3610","event":[{"listen":"prerequest","script":{"type":"text/javascript","exec":[""],"id":"21ec5d1f-9080-44b6-a2c3-307f3b576b3f"}},{"listen":"test","script":{"type":"text/javascript","exec":[""],"id":"84466ab0-0234-4f39-8fbe-650bbc44d8ea"}}],"_postman_id":"a86edabf-60f4-4ba4-9b40-d20d9f5d3610","description":""},{"name":"Vendors","item":[{"name":"GET Vendors/GetAllVendors","id":"62ce4d69-e636-42a2-bbd8-66733b2c50d9","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"GET","header":[{"key":"Content-Type","value":"application/json"},{"key":"Authorization","value":"{{TIPWebAPI_Bearer}}"}],"body":{"mode":"raw","raw":""},"url":"{{TIPWebAPI_Url}}/api/Integrations/Vendors/GetAllVendors","description":"Get the list of all vendors in the district. Returns a JSON object of the type \"Vendors\".
\n","urlObject":{"path":["api","Integrations","Vendors","GetAllVendors"],"host":["{{TIPWebAPI_Url}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"62ce4d69-e636-42a2-bbd8-66733b2c50d9"},{"name":"POST Vendors/GetVendorsByAccount","id":"01bb45a3-8088-4d05-8b25-7e2968667ef4","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","value":"application/json"},{"key":"Authorization","value":"{{TIPWebAPI_Bearer}}"}],"body":{"mode":"raw","raw":"[\n\t\"555432\"\n]"},"url":"{{TIPWebAPI_Url}}/api/Integrations/Vendors/GetVendorsByAccount","urlObject":{"path":["api","Integrations","Vendors","GetVendorsByAccount"],"host":["{{TIPWebAPI_Url}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"01bb45a3-8088-4d05-8b25-7e2968667ef4"},{"name":"POST 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GetPurchaseOrdersByOrderNumber","id":"0c297b70-bf18-4937-9150-2ab615e90e4d","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[{"key":"Content-Type","value":"application/json"},{"key":"Authorization","value":"{{TIPWebAPI_Bearer}}"}],"body":{"mode":"raw","raw":"[\n\t\"009731\",\n\t\"P118432\"\n]"},"url":"{{TIPWebAPI_Url}}/api/Integrations/PurchaseOrders/GetPurchaseOrdersByOrderNumber","urlObject":{"path":["api","Integrations","PurchaseOrders","GetPurchaseOrdersByOrderNumber"],"host":["{{TIPWebAPI_Url}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"0c297b70-bf18-4937-9150-2ab615e90e4d"},{"name":"GET FundingSources 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GetTicketHistory","id":"737690e6-d8a4-4ad8-a1e2-3a3e14b897b0","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"GET","header":[{"key":"Authorization","value":"{{TIPWebAPI_Bearer}}"},{"key":"Content-Type","value":"application/json"}],"url":"{{TIPWebAPI_Url}}/api/HelpDesk/GetTicketHistory/{{Tag}}","urlObject":{"path":["api","HelpDesk","GetTicketHistory","{{Tag}}"],"host":["{{TIPWebAPI_Url}}"],"query":[],"variable":[]}},"response":[],"_postman_id":"737690e6-d8a4-4ad8-a1e2-3a3e14b897b0"}],"id":"86235d9e-d2b1-43ef-a139-0aaac9363aca","_postman_id":"86235d9e-d2b1-43ef-a139-0aaac9363aca","description":""},{"name":"StaffStudent","item":[{"name":"GET 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